Technology Support Services

We support and maintain your application throughout its lifecycle from priority bug-fixing to our in-house helpdesk.

Following the development and launch of your latest software release, it may be tempting to sit back and relax. However, there’s no more critical time to closely monitor your product’s performance and make necessary updates. Creating a maintenance plan with our team will secure a dedicated team that can analyze and improve system performance. We’ll also be able to quickly identify and address bugs and more efficiently roll out new feature enhancements.

Our Process

1. Support plan creation

As your product nears launch, we’ll work together to set up a schedule for regular maintenance checks and testing. We’ll make sure a team is ready to support you and create a plan for logging bugs and escalating major issues.

2. Testing cycles

We can set up performance monitoring tests and automated testing to detect any areas for improvement.

3. Bug fixes escalation

Our team will be ready to address bugs as they are identified, with special care for escalated issues that are causing major problems to your system.

4. Feature enhancements

The dedicated team can also work on feature enhancements to continuously improve the product and satisfy user needs.

Why work with GI?

GI Consulting offers the perfect combination of high quality, integrity, and honesty at an affordable price. We challenge the status quo and look for ways to help our clients better serve their customers, become more efficient, meet security and compliance needs, and excel overall where the competition is lacking.

Our agile development team can be engaged to hit the necessary milestones. Our team has a strong focus on not just doing what you ask for. We write code that is well documented, easy to read and maintain, and that grows your business.


Our work fundamentally changes the way businesses and industries operate, creating measurable value for our clients, end users and society. Talk to our business development team about working with GI and how we can help you transform.